Is there anything in particular I should remember when I am making a claim or when I am dealing with my insurance company?
The best things to remember are "get it in writing" and/or "put it in writing".
Phone calls are great for quick contacts or easy answers (like 'yes, we received your claim' or 'yes, your premiums are current'), but you should always remember to put it in writing. This includes not only the claim itself (generally a specific requirement under most policies), but all contacts with the insurer, ideally with the name of the person you spoke with and the time.
If you speak by phone with someone at the insurance company, make a written note of it and keep it in a separate file. If someone is rude to you, make a note of what s/he said, his or her name, and date the note. WRITE IT DOWN.
State Law Center
|
Legal Resource Directory
|
Legal Articles
|
Insurance Advice and Quotes
|
FreeAdvice Answers
|
Community Forums
