What if the company appears to be simply dragging its feet on my claim?
First, see the answers to the previous question.
Put your complaint in writing and send it to the insurer.
Know who the claim adjuster is and correspond with him or her in writing.
Ask who the claim adjuster's supervisor is and send him or her a detailed and direct letter (but be polite). Trying to copy the "President of the Company" with your letter probably won't do too much, but copying the "Claim Supervisor" or "Senior Benefit Analyst" on your contacts with the first-line claim adjuster might get you a bit more attention.
If the "foot dragging" does not appear to stop, you may need to contact a lawyer. But again, do what you can first; send the letter, put it in writing, ask for a written response within a (reasonable) specified time, and be direct and firm, but polite and rational. Your threatening to "sue them for everything they've got" if they don't pay generally does not work.
State Law Center
|
Legal Resource Directory
|
Legal Articles
|
Insurance Advice and Quotes
|
FreeAdvice Answers
|
Community Forums
