General Provisions of Long Term Care Policy
The Contract
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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This Policy, with any Riders, endorsements and written application attached hereto, make up the
entire contract.
The provisions of this Policy must be read as a whole. For example, the Limitations and
Exclusions apply to all Benefits in the Policy.
COMMENT: This entire contract provision grew out of abuses by some insurance companies
that incorporated by reference into their policies provisions from other documents. Insureds had
little means of learning about the incorporated documents and were sometimes harmed by them. The
entire contract provision guarantees to the insured that the Policy and the documents attached to
the Policy (riders, endorsements and the application) make up the entire contract and that there
are no hidden documents that affect the insurance contract.
Another important purpose of the entire contract provision is to ensure that you, the
insured, receive a copy of the policy application. If you discover that information contained in
the policy application is incorrect, you may then contact the insurer. Moreover it forecloses an
argument that could be made by the insured that he/she had no knowledge of the application
misstatements.
These days insurers almost always attach a copy of the application to the policy. More
importantly insurance companies cannot ordinarily use the misstatements in the application to
rescind coverage if the application is not attached. |
Assignment; No Cash Value; Premium Refunds
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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The Benefits payable under the Policy may only be assigned after a loss.
COMMENT: The purpose of this provision is to make clear that the only kind of
assignment that the insurance company will recognize is one where the insured, after medical
expenses are incurred, assigns the insurance benefits due the insured for those expenses to the
doctor, hospital or other service provider for the services provided. Assignment of benefits in
this way is a very common practice as a way to provide for direct payment by the insurance company
to the service provider and save the insured that extra step.
Another life insurance policy cash values and/or death benefits can be assigned in advance
of a claim being incurred. Most health and long term care insurance policies will only allow for
assignment of benefits after expenses have been incurred for the sole purpose of paying service
providers.
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The Policy has no cash surrender value or other money that can be paid, assigned, borrowed or
pledged as collateral for a loan.
| COMMENT: Here again, life insurance policies that have cash values, or something
equivalent to it, can be assigned to a creditor in connection with a loan as security for that
loan. This policy has no cash values that could be assigned in such a way. |
Any refund of unearned premiums due at Your death, or at cancellation of this Policy, or as a
result of your Policy being paid-up, will be paid to you, or to your estate at your death. Any
other refund of unearned premiums shall be, at Our option, applied against future premiums or
applied to increase future Benefits.
| COMMENT: The only time unearned premium could be applied against future premiums or to
increase future Benefits is if, for example, you paid an annual premium and then part way through
the year decided to drop a rider or reduce one of your benefits before the entire year's premium
had been used. You would then have more premium for that year than is required for the remaining
insurance coverage you have. In that case, the insurance company is saying that it could, at its
discretion, apply that unearned premium against future premiums or to increase future Benefits
instead of refunding it to you. |
Facility of Payment
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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Any amounts due toYou at Your death, as provided in the Payment of Claims provision or Premium
Refunds provision of this Policy, that is not more than $1,000, may be made to anyone related to
You by blood or marriage whom We find entitled to payment. Any payment made by Us in good faith
will fully discharge Us to the extent of the payment.
COMMENT: This provision is designed, as its title suggests, to facilitate the proper
and expeditious payment of small amounts of final Benefits due or premium refund due
at your death when it might otherwise be difficult for the insurance company to sort out exactly
who has the ultimate priority claim to the payment.
For example, if you, the insured, paid an annual premium on your policy and then died 4
months later, ordinarily your estate would be entitled to the return of the unearned premium for
the remaining 8 months. But, if there are complications with the estate that have the potential to
last for many years, requiring the insurance company to hold the money for all that time, this
provision allows the company to get the money off its books (if it is $1,000 or less) by paying it
to anyone related to you by blood or marriage whom the insurance company deems entitled to
payment. The insurance company does not have to wait for the probate court to sort things out
regarding the estate.
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Limitation on Representative's or Other Person's Authority
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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No sales representative, agent, broker or other person except Our President, Secretary or a
Vice President may:
- make or change any contract of insurance; or
- change or waive any of the terms of this Policy.
Any change or waiver must be in writing and signed by Our President, Secretary or a Vice
President.
COMMENT: This is an important provision. It is giving you, the insured, advance warning
in writing that the only valid changes to your insurance contract must be signed by the company
President, Secretary or a Vice President. In other words, whatever may be promised to you by a
sales representative, even if it is in writing under the letterhead of the insurance company, is
not a valid change in your contract – and the insurance company wants you to legally agree to that
understanding by making it a part of your insurance contract.
This provision is designed to stop the argument that you believed your agent, acting for
the company, had authority to make the contract change and you relied on that to your detriment –
and now you want to blame the company. This contract provision makes it clear to you that the
agent does not have such authority regardless of how it may look to you. |
Statements Made by You Relating to Insurability
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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Any statement made by you in the application will be deemed a representation and not a
warranty. No such statement made by You which relates to insurability can be used by Us to:
- contest the validity of our Policy; or
- deny an otherwise valid claim,
unless the application was signed by you and a copy of the application has been attached to
Your Policy.
If Your Policy has been in force for less than six (6) months, We may contest the validity of
Your policy or deny an otherwise valid claim upon a showing of misrepresentation by you that was
material to the acceptance for coverage.
If your Policy has been in force for at least six (6) months but less than two (2) years, We
may contest the validity of your Policy or deny an otherwise valid claim upon a showing of
misrepresentation by You that is both material to the acceptance for coverage and which pertains
to the condition for which Benefits are sought.
If Your Policy has been in force for two (2) years or more, We may contest the validity of Your
Policy or deny an otherwise valid claim only upon a showing that You knowingly and intentionally
misrepresented relevant facts about Your health.
COMMENT: Statements you make on your application are regarded as representations, not
warranties. A warranty is a statement guaranteed to be true in all respects. If a warranted
statement is untrue in even a trivial respect, it can provide sufficient grounds for the insurance
company to void the contract.
For example, an incorrect statement as to your age on the application, if regarded as a
warranty, would be grounds for the insurance company to void your contract. But since it is
regarded as a representation, the insurance company must show that it was material to the risk it
assumed before it can consider voiding your contract of insurance. Rarely can the insurance
company show that misstatement of age as material to the risk.
Unlike warranties, if you make a false statement of fact on your policy, that is considered
a misrepresentation. Then the next question is whether that false representation is
material to the insurer's risk. A material fact is one that, if known to the
insurance company at the time of application, would have caused it to refuse to enter into the
insurance contract on the terms in which it did so. This means that, if it had known the true
facts, the insurance company would have denied the application, issued the insurance policy at a
higher premium, waited for a period of time to see if the condition improved, excluded certain
risks or taken some action other than acceptance of the application and issuance of the coverage.
Misrepresentations usually relate to medical history. However, other misrepresentations can
be material. For example, misrepresentations of non-smoking status, participation in hazardous
activities, work status, income, drug use, and other insurance in force have all been found by the
courts to be material.
This policy provides for three types of misrepresentation, based on time period:
- If the policy has been in force for less than 6 months, the insurance company can
void your policy if your misrepresentation is material.
- If your policy has been in force between 6 months and 2 years, it can void your
policy if your misrepresentation is material AND the misrepresentation pertains to the condition
for which Benefits are sought. For example, you do not tell the insurer that you have a
history of strokes, then you have a stroke that so incapacitates you that you cannot perform the
normal Activities of Daily Living.
- If the policy has been issued for 2
years or more, the insurer can only void the policy if it can prove fraud – that you knowingly and
intentionally misrepresented relevant facts about your health.
In the first two instances, you may have knowingly and intentionally misrepresented
relevant facts, but the insurance company does not have to prove that you intended to do this. Not
surprisingly, intent to deceive (fraud) is very difficult to prove. But the possibility for
success does exist. |
Misstatement of Age
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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If Your date of birth is not correct as shown on Your application, an adjustment in premium
and/or amounts of coverage may be made, at Our option, based on the correct information.
| COMMENT: This is one instance where a misrepresentation does not operate to give the
insurance company the right to void the insurance policy. It is not considered material. In
theory, it could be if the age differential was great enough, but since there is an agent present
at the taking of the application, it is presumed that the agent would question it before
proceeding further. |
Legal Actions
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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No legal action may be brought until sixty (60) days after written proof of claim has been
given. No such action may be brought after five (5) years from the time written proof of claim is
required to be given.
| COMMENT: The 60 days provides a "cooling off period" to reduce the number of frivolous
lawsuits that might otherwise be filed that both parties would regret. The 5 years provides a
reasonable period of time within which to file a suit, beyond which it becomes very difficult for
the parties to do the necessary investigation to establish the facts. |
Termination by Insured
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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You may cancel this Policy at any time by written notice delivered or mailed to Us, effective
upon receipt of such notice or on such later date as may be specified in the notice. In the event
of cancellation or death of the Insured, We will promptly return the unearned portion of the
premium paid. The earned premium shall be computed by the use of the short-rate table last filed
by Us with the state official having supervision of insurance in the state where You resided when
the Policy was issued. Cancellation shall be without prejudice to any claim originating prior to
the effective date of the cancellation.
COMMENT: Your may cancel your policy at any time, but your notice will only be
effective if it is done in writing. Cancellations occur at month end, under the following
circumstances:
- If you cancel immediately without specifying a date, your policy will be cancelled on
the last day of the Policy Month in which your request is received by the insurance
company.
- If you specify a future date to cancel, the cancellation is effective on the last day
of the Policy Month of your request.
- If you request a date that has already passed, the cancellation will be effective as
of the last day of the Policy Month in which your written notice is received by the
insurance company.
If you have a claim in progress when you request cancellation, it will be processed because
the policy was not cancelled until after the claim was incurred. Once you are eligible for
Benefits, no further premiums are due until you are not longer eligible for
Benefits. The policy cannot be cancelled retroactively, that is with an effective date
prior to the date of receipt of the written notice by the insurance company. |
Termination of Policy
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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Your Policy will remain in force and will not terminate because of Your age or a deterioration
in Your mental or physical health. Your Policy will only terminate upon:
- Our receipt of a written request to cancel the policy (the policy will terminate on the
last day of the Policy Month in which such request was received, subject to any
nonforfeiture coverage);
- Payment of Your Total Lifetime Benefit under the Policy;
- Policy Lapse (subject to any nonforfeiture coverage); or
- Your death.
COMMENT: Your health cannot cause your policy to terminate. There are only 4 ways your
policy can terminate:
- You request cancellation.
- You reach the Total Lifetime Benefit under the policy. Not all long term care
policies have a Total Lifetime Benefit limitation. If you are willing to pay a higher
premium, you can buy a policy without a Total Lifetime Benefit, in which case you are only
subject to Maximum Daily Benefit Amount limits. They do not terminate your policy.
- You stop paying the premium and the policy Lapses.
- Death
If you have purchased a rider that provides nonforfeiture benefits, your policy may remain
in effect for some specified period of time after the normal termination date based on the terms
of the rider. Such a rider would typically provide you with the option to use the nonforfeiture
values (cash values) that have accumulated in the rider to pay premium to continue the policy in
force with the same benefits for a short period of time or continue it in force for a longer
period of time with reduced benefits. |
Conformity with State Statutes
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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Any provision in this policy which, on the Original Coverage Effective Date of this
Policy, conflicts with the laws of the state in which You reside on that date, is amended to meet
the minimum requirements of such laws.
| COMMENT: All insurance policies are filed for review and approval with the insurance departments of the states in which
they are to be sold. The insurance department employees, for the most part, do a very thorough
review of each policy filed to make sure that all of the policy provisions comply with the laws
and regulations of the state. But they are human and they are under pressure to review and approve
as quickly as possible. There are occasions when they may miss something. In those situations the
above provision provides protection for the consumers. |
Standard of Time
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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12:01 A. M. in the time zone in which You reside.
Notice
The provisions in the sample long term care insurance policy clearly state the specific
conditions under which benefits will not be paid. Most policies contain provisions similar to
those outlined below.
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When you write Us, please give us your name, address and Policy Number. Please inform Us
promptly of any changes. We will write to You at Your last known address.
Checks, drafts or money orders may be drawn on a U.S. bank to the order of [legal name of the
insurance company]. They are received subject to the condition that they may be handled for
collection in accordance with the practice of the collecting bank or banks. If We do not receive
the full amount of any check, draft or money order, it will not constitute a payment. All
payments are to be made in U.S. currency. We may refuse to accept any payments made in a manner
that applicable law requires Us to refuse (such as any large cash payment made without information
that We are required by law to obtain).
| COMMENT: It is important to remember that partial payment of premium is not considered to
be payment. Years ago, insurance companies would accept partial premium payments and attempt to
apply it on a pro rata basis. For example, if you paid one-fourth of an annual premium, they would
give you three months worth of coverage. Because this approach can be ambiguous, companies no
longer do this. Courts agree that accepting partial payments creates an unclear contract. |
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