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FAQs

What happens when there is a claim?
Payment of claims is the reason that insurance exists, yet policyholders often perceive that insurance companies resist paying legitimate claims make the claims process unduly difficult. Both insurance companies and ...

What is a ‘reservation of rights’ letter?
If you are sued, the legal complaint filed against you may state several different claims, some of which may be covered by your liability insurance policy and some of which ...

What can I do when an insurance company refuses to pay a claim?
In some instances an insurance company will refuse to pay a claim submitted by its policyholder. This is often referred to as "denying" the claim. The claim may be denied, ...

Lawsuit for ‘bad faith’
All insurance policies contain an implied obligation applicable to the insurance company of "good faith and fair dealing" towards its insured. When a claim is presented, this implied obligation means ...

Complaint to department of insurance
The insurance regulatory agencies of most states (usually called the "Department of Insurance" or similar name) have established procedures whereby consumers who believe they have been subjected to unfair claims ...

How does homeowner's insurance pay for property damage to my home in the event of a fire, theft, or other disaster?
There are a variety of coverage options available to you when purchasing homeowner's insurance. These options are designed to help you pay for damage to your home, or the things ...

What am I required to do when I have a claim?
Every insurance policy specifies certain duties that an insured must perform after a loss has occurred. The exact duties vary among different policies and will be different for property damage ...

Arbitration
Some insurance policies contain a provision allowing or requiring arbitration of certain disputes between the insurance company and the insured, and this may include disputes regarding certain types of claims. ...

My condo unit was recently flooded by my neighbor's broken washing machine. My insurer says I have to ante up the $250 deductible. Why? It's not my fault. The neighbors should pay.
If you file a claim with your insurance company it should pay you the benefits it promised -- damages less the deductible. The person causing the damage would be liable ...




Related Information
» General Property Insurance Questions
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» Homeowners
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» Insurers Bad Faith
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