Kaiser Permanente medical malpractice claims differ from traditional medical malpractice lawsuits – often confusing patients who don't realize that settling disputes with Kaiser requires arbitration. J. Niley Dorit, a California medical malpractice attorney provided us with answers to some frequently asked questions (FAQs):
Question: How does the Kaiser Permanente process differ from filing a traditional medical malpractice lawsuit?
Answer: When a Kaiser patient is injured, instead of filing suit in one of the California courts, what they’re required to do is initiate a written claim and pay a fee directly to Kaiser. That starts a private arbitration process, so the claims never actually go through the court system. They go through a private, independent administrator of arbitration claims.
Victim of Kaiser Medical Malpractice? You may have a lawsuit. Click here, for a top rated law firm to evaluate your legal rights. [Sponsored link]
Question: Is arbitration required to settle disputes with Kaiser Permanente?
Answer: Yes. When you sign up for Kaiser healthcare coverage, part of the agreement you sign is that if there are disputes about the care that you receive, then you give up your right to go to court and present your case to a jury. You have to go through their arbitration system. There are some minor exceptions to that, but those are relatively rare.
Question: Do most Kaiser patients understand that arbitration is required?
Answer:The majority of Kaiser Permanente medical and hospital malpractice victims that call our office seem to have an understanding that they’re going to have to go through an arbitration process. I don’t think they’re aware of that when they first sign up for Kaiser. I think that when there’s a problem, because Kaiser is the largest healthcare provider in California, if they begin to talk to friends or family about it, usually somebody will pipe up before they get to a lawyer and tell them that they need to go through arbitration instead of court.Unfortunately, Kaiser patients sometimes think that they’re not allowed to make claims because they can’t go to court or that the Kaiser arbitration system is one that will not be helpful to them, and in fact, that’s not true.
The foregoing article has been prepared by an attorney who is a regular contributor to FreeAdvice, and is now undergoing review by the site's editorial staff.